Knowledge base
Start with the guides below. If you are still stuck, copy your routing diagnostics from the desktop app and open a ticket in Discord.
Fix disconnects when Vanguard loses its connection to Riot.
Read guideUnblock PingShift when Windows Firewall stops the routing service.
Read guideInstall PingShift when Windows shows an "Unknown publisher" warning.
Read guideJoin our Discord server, open a support ticket, and paste your Routing Diagnostics log from the desktop app. We reply in ticket order.
Join Discord SupportOr email support@pingshift.gg